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Please note that delivery delays of up to 30 business days are to be expected in some cases. We kindly ask for your patience, as international shipping processes are out of our control.
By placing an order with Soul Cards, you consent to these terms. If you have any further questions, do not hesitate to reach out at firstname.lastname@example.org. We appreciate your understanding!
We ship worldwide.
Shipping costs are calculated at checkout, and vary by location and the number of decks purchased. These prices are final. We cannot accommodate custom shipping requests. If your package doesn’t arrive within 30 business days, please contact us at email@example.com and we will do our best to help recover your package.
All products are shipped from our fulfillment center in Los Angeles.
Processing time is 3-5 business days, and shipping times vary by location. You can find this information at checkout when you select your method of shipping. Once your order has been dispatched, you will receive a notification via email. Due to COVID-19, it may take up to 30 business days for delivery in some cases. Please be patient if you have not received your cards in that window of time; sometimes, customs in your country of residence may cause delays.
There is a possibility you will have to pay duty depending on your country of residence. Customers are fully responsible for covering any charges. Soul Cards does not reimburse duty fees.
We do not accept refunds. All purchases are final sale. If there is an issue with your deck, please contact us at firstname.lastname@example.org and we will be happy to assist you.